Eyespecs ships orders daily Monday to Friday except for major holidays.

We ship to all addresses within the U.S. including P.O. Box, APO AE, Alaska, Hawaii, and Puerto Rico.

International orders are also accepted as on the listing details page displaying the list of countries we ship to with the shipping fee details.

Every product listed on Eyespecs will display the shipping rates set by us. Note that some items cannot be combined

Upon shipping of an item, we will send you an email with your order details confirming the shipped item, shipping carrier, and tracking number. Upon receipt of your tracking number and the shipping carrier please check with the shipping carrier's website to track your order.

Most orders placed by the cutoff time are processed and shipped the same day. In some cases, an order will require additional handling time and can take up to 48 hrs to process.

Rapid and Express orders are received by the cutoff time with a verified payment and are processed the same day in the assurance of delivery by the promised date.

We use all the major mail carriers including FedEx, UPS, and the United Postal Service. Unfortunately, we are not able to offer the option to choose a mail carrier.

On occasion, there may be an unexpected delay on your order. We will notify you via email of the delay of your order and the approximate ship date.

If you have placed an order in a standard ground shipping service, and require an upgrade to a faster shipping service. You may contact us to upgrade your shipping option if possible and there may be a difference in shipping fees. To upgrade your shipping service please call: 1-833-EYESPECS (1-833-393-7732)

For shipping fees and details. Select the shipping tab on the item details page where you can find the shipping time and shipping fees.

Possible reasons for late delivery include the following:

• Incorrect address
• Missing apartment, building, floor, or unit number
• Severe weather conditions
• International customs procedures

The recommended actions are:

1. Track your package and confirm the estimated delivery date.
2. Confirm the shipping address you provided in your order.
3. Track your order with the shipping carrier for any delays.
4. Check your order status that it was a verified payment.
5. Wait 48 hours to allow for unexpected delays.

For the shipping rates and charges check the shipping rates listed on the Shipping Options and Details section in each listing.

We use all the major mail carriers to ship orders including DHL, FedEx, UPS, and the United Postal Service. Unfortunately, we are not able to offer the option to choose a mail carrier. 

International orders that are shipped to countries outside the U.S. may be subject to import taxes, customs duties, and fees levied by the destination country. Please be aware that all countries have different procedures and fees for incoming packages. The import fees are payable to your local appropriate authorities of the destination country. We have no control over customs duty charges and applicable fees. These fees are the responsibility of the buyer.

Orders refused and not accepted due to duty charges will be refunded upon receipt minus all return charges and any applicable fees.

In some cases including address delivery or due to high-value orders, we may request signature confirmation upon delivery of your order.

Eyespecs does not take any responsibility for packages shipped and delivered to any shipping couriers, agents, or reshipping services.

Most items offered for sale on Eyespecs are available for immediate shipping. On occasions, a product may be oversold or no longer available. We will notify you via email and your card will not be charged.

To keep the shipping cost down. We will try to consolidate your order in the minimum number of shipments possible.

In some cases, you may receive more shipments than expected to receive your order. We will never charge you for more shipping than the original amount paid for your order

Note that items listed as Not Yet Released or Back Ordered can delay orders that are or may be combined with other items in stock.

Due to some restrictions on specific products, we may not be able to ship certain items to some destinations. Each item has its shipping rate and shipping destination available.

In some cases including address delivery or due to high-value orders, we may request signature confirmation upon delivery of your order.

Occasionally packages may be returned to us for an undelivered or bad address. In this case, we will issue a full refund ( including shipping ) and the order will not be re-shipped.