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1. Sales Tax

   Sales tax is calculated based on your ship-to address and product type. Different states and counties have different sales tax regulations.

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2. Shipping and Delivery Policy
   Shipping

   Eyespecs ships orders daily Monday to Friday except for major holidays.

   We ship to all addresses within the U.S. including P.O. Box, APO AE, Alaska, Hawaii, and Puerto Rico.

   International orders are also accepted as on the listing details page displaying the list of countries we ship to with the shipping fee details.

   Every product listed on Eyespecs will display the shipping rates set by us. Note that some items cannot be combined

   Tracking

   Upon shipping of an item, we will send you an email with your order details confirming the shipped item, shipping carrier, and tracking number. Upon receipt of your tracking number and the shipping carrier please check with the shipping carrier's website to track your order.

   Shipping Time

   Most orders placed by the cutoff time are processed and shipped the same day. In some cases, an order will require additional handling time and can take up to 48 hrs to process.

   Rapid and Express orders are received by the cutoff time with a verified payment and are processed the same day in the assurance of delivery by the promised date.

   We use all the major mail carriers including FedEx, UPS, and the United Postal Service. Unfortunately, we are not able to offer the option to choose a mail carrier.

   On occasion, there may be an unexpected delay on your order. We will notify you via email of the delay of your order and the approximate ship date.

   If you have placed an order in a standard ground shipping service, and require an upgrade to a faster shipping service. You may contact us to upgrade your shipping option if possible and there may be a difference in shipping fees. To upgrade your shipping service please call: 1-833-EYESPECS (1-833-393-7732)

   Shipping Fees

   For shipping fees and details. Select the shipping tab on the item details page where you can find the shipping time and shipping fees.

   Delivery Delays

   Possible reasons for late delivery include the following:

   • Incorrect address
   • Missing apartment, building, floor, or unit number
   • Severe weather conditions
   • International customs procedures

   The recommended actions are:

   1. Track your package and confirm the estimated delivery date.
   2. Confirm the shipping address you provided in your order.
   3. Track your order with the shipping carrier for any delays.
   4. Check your order status that it was a verified payment.
   5. Wait 48 hours to allow for unexpected delays.

   International Orders

   For the shipping rates and charges check the shipping rates listed on the Shipping Options and Details section in each listing.

   We use all the major mail carriers to ship orders including DHL, FedEx, UPS, and the United Postal Service. Unfortunately, we are not able to offer the option to choose a mail carrier. 

   International orders that are shipped to countries outside the U.S. may be subject to import taxes, customs duties, and fees levied by the destination country. Please be aware that all countries have different procedures and fees for incoming packages. The import fees are payable to your local appropriate authorities of the destination country. We have no control over customs duty charges and applicable fees. These fees are the responsibility of the buyer.

   Orders refused and not accepted due to duty charges will be refunded upon receipt minus all return charges and any applicable fees.

   In some cases including address delivery or due to high-value orders, we may request signature confirmation upon delivery of your order.

   Shipping couriers, agents, and reshipping services

   Eyespecs does not take any responsibility for packages shipped and delivered to any shipping couriers, agents, or reshipping services.

   Availability

   Most items offered for sale on Eyespecs are available for immediate shipping. On occasions, a product may be oversold or no longer available. We will notify you via email and your card will not be charged.

   Merchandise Grouping

   To keep the shipping cost down. We will try to consolidate your order in the minimum number of shipments possible.

   In some cases, you may receive more shipments than expected to receive your order. We will never charge you for more shipping than the original amount paid for your order

   Note that items listed as Not Yet Released or Back Ordered can delay orders that are or may be combined with other items in stock.

   Shipping Restrictions

   Due to some restrictions on specific products, we may not be able to ship certain items to some destinations. Each item has its shipping rate and shipping destination available.

   Signature High-Value Order

   In some cases including address delivery or due to high-value orders, we may request signature confirmation upon delivery of your order.

   Undelivered or Wrong Address Packages

   Occasionally packages may be returned to us for an undelivered or bad address. In this case, we will issue a full refund ( including shipping ) and the order will not be re-shipped.

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3. Shipping fee charges.

   Every item being sold or offered on Eyespecs has the shipping fees charges that Eyespecs or it's merchants are charging. Most items are available to combine shipping. Shipping fees are charged by Item(s) or by Weight (for example)

   

   Fixed Rate Shipping Fee.

   • Base = If you buy an item that has the Base Fee charge you will pay the amount stated below the Base row.
   • + Additional Item = The additional item fee will be added for each additional item you buy from the seller in the same shipping group.
   • + Insurance = The insurance fee charge is offered by the seller, if there is an Insurance fee stated the fee will be charged for each item in your cart.
   • Insurance Option = If there is no amount stated and the insurance is included no additional charges will be added. If there is an amount and the option is requires you will be required to pay the insurance fees, if the insurance is optional you may decline or accept the insurance coverage option.

      

   If an items is offered and the shipping charge is a Base $4.95 + Additional Item at $1.95 and you buy 4 item your total would be $4.95 + $1.95 + $1.95 + $1.95 = $10.80

   If the insurance is included or optional you will not be charged any additional fees. However if you choose to insure or you are required to get insurance and there is a $0.50 insurance fee you will be charged an additional $0.50 for each item for insurance.

   If you want to buy multiple items and wish to combine shipping, buy all the items you want and then click on the Checkout link within your account

   (this shipping fees are for combine shipping items only from the same seller and the same shipping class.)

   "" Please note that the final price in your shopping cart prior to making a payment is your final grand total. Eyespecs does not keep or save any credit card information. ""

   Per Pound Shipping Fee.

   • Base = If you buy an item that has the Base Fee charge you will pay the amount stated below the Base row.
   • + Weight = If there is a fee in the + Weight row the fee will be added to your base charge and every additional item you add to your cart you will pay the + Weight charge only within the same shipping group.
   • + Insurance = The insurance fee charge is offered by the seller, if there is an Insurance fee stated the fee will be charged for each item in your cart.
   • Insurance Option = If there is no amount stated and the insurance is included no additional charges will be added. If there is an amount and the option is requires you will be required to pay the insurance fees, if the insurance is optional you may decline or accept the insurance coverage option.

   If you see an item you want and the Base is $4.95 + Weight $6.50 your total order for that one item is $11.45.

   To purchase multiple items and combine shipping. If the Base is $4.95 + Weight $6.50 and you buy two items your total will be $4.95 + $6.50 + $6.50 = $17.95 each additional item you add the Base charge will not be added to the checkout total and only the + Weight fee will be added.

   If the insurance is included or optional you will not be charged any additional fees. However if you choose to insure or you are required to get insurance and there is a $0.50 insurance fee you will be charged an additional $0.50 for each item for insurance.

   If you want to buy multiple items and wish to combine shipping, buy all the items you want and then click on the Checkout link within your account

   (this shipping fees are for combine shipping items only from the same seller and the same shipping class.)

   "" Please note that the final price in your shopping cart prior to making a payment is your final grand total. Eyespecs does not keep or save any credit card information. ""

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4. Silhouette Specs and Information
   Bridge Measurements

   Bridges

   Titan Minimal Art (7395 Chassis)

   Titan next generation (7374 Chassis)

   Titan Metallic (7436 Chassis)

   17 bridge measures 30mm from end to end, on the front side

   19 bridge measures 32mm from end to end, on the front side

   21 bridge measures 34mm from end to end, on the front side

   Bridges

   Titan Minimal X (1960 Chassis)

   17 bridge measures 29mm from end to end, on the front side

   19 bridge measures 31mm from end to end, on the front side

   21 bridge measures 33mm from end to end, on the front side

   Bridges

   Performance 3 Stripe (a775 Chassis)

   Titan Translucent (7441, 7513 Chassis)

   Titan Colours (7500 Chassis)

   17 bridge measures 29mm from end to end, on the front side

   19 bridge measures 31mm from end to end, on the front side

   21 bridge measures 33mm from end to end, on the front side

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5. SSL

   "Security" once evoked images of gold and cash protected by armed guards and steel bars. On the Internet, information – not gold – is the precious resource. Locks and keys have given way to Public Key Infrastructure and steel bars to Firewalls. The Web lets you exchange data in seconds, but it also creates the risk of "spoofing," interception, and tampering. That's why solutions like privacy, encryption, digital certificates, and secure email are essential to everyone online, whether you're implementing an e-commerce site, posting confidential information on your intranet, or using your credit card to shop on the Web. When it comes to protecting yourself on the Web, you can't be too careful. Is it safe to shop on the Internet? Are Internet banking and investment transactions safe? Is It Safe to Shop on the Internet? When you shop on the Internet, you have the same concerns as you do when you use a catalog to shop over the telephone. Impersonation: Is the business that takes receiving my order authentic? Eavesdropping: Could someone "listen in" to my order and steal my credit card number? In the real world, you often give your credit card to cashiers or waiters, and you give out your account number over the phone when placing an order. Using your credit card number on the Internet is no more dangerous than these practices. In fact, it is often more secure to give out your account number over the Internet, because many sites work with your browser software to encode your transaction so if outside parties intercept it, they won't be able to read it. We counter security threats with a technology called SSL (Secure Sockets Layer). SSL is a set of rules followed by computers connected to the Internet. These rules include encryption, which guards against eavesdropping; data integrity, which assures that your communications aren't tampered with during transmission; and authentication, which verifies that the party actually receiving your communication is who it claims to be. To check a site's security status, look at the site's URL in your browser window. An "s" added to the familiar "http" (to make "https") indicates that SSL is in effect. In Netscape Navigator 3.0 and earlier, the broken key symbol in the lower-left corner of your browser window becomes solid when you are in secure mode. In Netscape Communicator 4.0 and 4.5, the padlock symbol in the corner, usually open, is closed in secure mode. In Internet Explorer 4.0, a closed padlock appears when you are in secure mode. If you're about to send information to a site that's not using SSL, your browser will warn you first. SSL protects your communications during transmission. However, you must also protect yourself by dealing only with Internet companies you are certain you can trust, just as you deal only with merchants who won't share your credit card numbers with others. The Federal Trade Commission is increasing its surveillance of Internet fraud, and the National Consumers League has created the Internet Fraud Watch, an online service for reporting frauds. Are Internet Banking and Investment Transactions Safe? Online banking and investment services, and your browser, also rely on encryption to protect the information in your transactions. Before your computer transmits your information to an online financial service, the information is encrypted - turned into code. When the information reaches its destination, it is decoded. Anyone who intercepts the information during transmission receives only gibberish. Online financial services also encrypt all information they transmit back to you.

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